Check locally first
- Confirm the agent process is running.
- Run desktop diagnostics or inspect recent CLI logs.
- Confirm Docker and the executor image are ready.
- Check disk, memory, and temperature safety thresholds.
Check connectivity
Open Network status and confirm the API is healthy. Verify that local DNS, TLS, and outbound network access are working.
Ask for help safely
Include timestamps, operating system, app version, node ID, and redacted log lines. Never send a node token, API key, or payment credential.